Latest advice :
There is likely to be a significant amount of visitors to Cornwall from 04th July 2020. The NHS has asked all GP surgeries to inform visitors needing medical attention to contact their own registered GP Surgery, who will have access to all of their medical details and will be able to provide consultations by telephone or video call. They can also send prescriptions electronically to a Pharmacy closer to where you are staying.
Following advice from the NHS and The Royal Cornwall Hospital we would ask all visitors to call NHS 111 if needing urgent care.
Taking these actions will help local NHS services to cope in these difficult times.
Thank you for continuing to support your NHS.
Important patient notification:
16 June 2020... In line with the most recent Government Guidelines anyone 2 years and over who attend Alverton Practice must wear a face covering. This will not only help to provide you with some protection but will also help the staff at Alverton Practice and the Medical Centre.
We also ask that if you have made an appointment in advance and are showing COVID symptoms, you phone the practice to cancel your appointment and we will happily re-arrange the appointment for when you are symptom free.
Thank you from all the staff for all your patience and support in helping to keep our community and Medical Centre safe.
Coronavirus: latest information and advice
14 April 2020 :
Please be assured that we are still delivering appropriate care and treatment for non COVID-19 health issues, where there is clinical need. Please continue to telephone the practice for advice. It is still very important not to come into the practice unless you have been instructed to do so.
We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19. Advice for NHS organisations is now as follows:
1. From today the public are being advised to stay at home (self-isolate) if they have:
a. A new or continuous cough
b. High temperature (of 37.8 degrees centigrade or higher)
c. Loss of taste or smell.
After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS111 online (people should only call NHS111 if they cannot get online) before they leave their home or let visitors in.
Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to stay at home for more than 7 days.
We are delighted to announce that Dr Matthew Boulter received the Best Doctor Award at the Sun's Who Cares Wins Health Awards 2019.
He was nominated by Alverton patient Sue Robinson in recognition of his outstanding commitment and contribution to the local community
We were honoured to welcome Professor Helen Stokes-Lampard, Chair of the Royal College of General Practitioners to officially open St Clare Medical Centre on Monday 12 August 2019
We are Cornwall's first accredited Armed Forces Veteran friendly GP Practice
This is new national innovation from the Royal College of General Practitioners.
Please contact us for further details.
Dr(Lt Col) Boulter RAMC is our veterans lead.
Please note that we are no longer able to accept telephone requests. If you are unable to use any of the alternative methods below, please let us know.
Repeat Prescriptions can be requested in the following ways:
Send a written request (or use the tear off part of your previous prescription) by post.
Email firstname.lastname@example.org with your name, date of birth, address and the names of the medications you require.
Pop a written request into St Clare or Newlyn surgery.
Register for ‘The Waiting Room 2’ (an online service for ordering repeat prescriptions-see below).
The Waiting Room 2
This is our online GP service which allows you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
Book or cancel appointments online
Renew or order repeat prescriptions online
View parts of your GP record, including information about medication, allergies
You can still contact the practice by phone or in person, this is just another option, which some patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
For more information, please contact reception or next time you visit the surgery. Please bring photo ID (eg. passport, driving licence) and proof of address (eg. Bank statement, Gas or Electricity bill). If you don’t have any of these, please talk to us and we will help you sign-up.